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Why is measurement such a bugbear in IC when it’s so critical to the personal success of internal communicators and the organizations they work for? When effectiveness cannot be determined if impact isn’t measured. When this dictates the value attached to the IC function and influences budgets allocated to it.
Time pressure and ineffective tools are part of the problem, but many internal communicators simply don't know what or how to measure. Which is why Poppulo commissioned Jo Hall to create The Essential IC Measurement Workbook.
It's a brilliantly practical guide that's full of helpful advice, tips and templates to ease you through the journey of measuring your communications effectively and demonstrating the value your IC team adds to the business.
“Knowing where to start, and how to begin measuring your communication efforts is tough,” she writes. "I've been there myself. It’s daunting. It’s confusing. And many of us put it off or don’t do it well.”
The Essential IC Measurement Workbook has been created to help internal communicators in the most practical way possible.
Joanna Hall
Founder and Owner
In recent years, employee communicators have taken center stage, navigating through periods of uncertainty and redefining the employee experience in an era where the traditional “workplace” is evolving rapidly.
Artificial Intelligence (AI) is inescapable these days. You’ve no doubt heard a ton of noise around what AI—specifically generative AI—means for the future of work. Tools like ChatGPT for text generation and Midjourney for image generation are changing the way that people do their jobs.
Employee communications teams face several barriers that hold them back from making decisions on how to effectively reach their employees. Many of these barriers can be tied back to human behavior, the expectations of employees today, uncertainty in business, limited resources, and the fear of messing up. And often, these barriers prevent communicators from making the right decisions about communications strategy—or even making any decision at all.
