The go-to place for internal communicators looking for best practice advice.
Sometimes you don’t fully realize you’re living through history as it’s being made, but 1990 was different. After the tumultuous disintegration of the Soviet Union the previous year, Germany was reunified, Berlin became one city again and Poland marked its newfound independence by electing Lech Walesa as President. And in South Africa, Nelson Mandela hadRead more →
It’s a cliché but they say that the only constant is change. Our organizations today are changing at warp speed. Whether it is due to technological innovation; increased competition; growth that is organic or due to mergers or acquisitions; or reductions due to reorganizations and divestitures; employees are being asked to adapt quickly. The truthRead more →
By Tim Vaughan I’ve been staring at my laptop for 23 minutes. Actually, that’s not entirely accurate. During that time I’ve made several attempts to kickstart this blog about storytelling. But it’s not easy when you know it’s going to be difficult if not impossible to write something original, something that hasn’t been written manyRead more →
I can see all of 2016 in the rear view mirror, which means it’s time for me to select five internal communication best practices for 2017. How am I coming up with these? It’s based on recurring themes that kept bubbling up over the year as I talked to IC professionals, including our customers, and attendedRead more →
But they have to feel empowered. There has to be a culture of empowerment. I never met Anne Mulcahy, the former Xerox CEO who was named one of the most powerful businesswomen in America, and the best business leader. But though we never met, and unknown to each other, we held uncannily similar beliefs aboutRead more →
Internal communications expert Angela Sinickas says that when you need a comprehensive overall assessment of your entire internal communication audit program, you should consider including questions in the following categories: Communication Climate How strong are various aspects of the communication environment: timeliness, accuracy, transparency, relevance, even handedness in covering the bad/good, upward communication opportunities, andRead more →
Over 70% of today’s workforce no longer work at a desk. What does this mean for organizations who want to have an engaged workforce but struggle to communicate with their remote, disconnected employees? It means communicators must have a multi-channel approach to their communications for managing remote employees, and one such form of communication canRead more →
Brian Lamb
Foreword: Brian Lamb, co-founder of Intranet Now is one of the leading and most respected voices when it comes to intranets. We approached Brian to write a short piece previewing a new book which is an anthology of modern intranets written by some of the world’s leading experts. We highly recommend this book if youRead more →
Regifting ESNs with a little help from Seinfeld. Every Christmas my niece and I partake in our annual tradition of buying each other useless, pointless gifts. My particular favorites, that I have received, were the framed picture of the Bebb (he rocks), closely followed by a supply of gerbil feed, which is just what aRead more →
