One of the things that strikes you about Internal Communications is just how universal the challenges are! At the recent Poppulo annual customer summit, which this year was held in Chicago, it was really interesting to see so many ‘concern clusters’ emerge, and even better to see how some of our customers are really usingRead more →

Do non-wired employees really matter? Back in the 1970s our working population looked very different to today.  It consisted of 70% manual workers and only 30% professional. In terms of employment, it was a time when there was stability, loyalty and a job for life.  Back then there wasn’t even a whisper of ‘Employee engagement’.Read more →

We communicate for a bunch of different reasons. Our communication audience starts off with, “Hey, I’m hungry!” using a ‘nonverbal channel”, and progresses to understanding things like abstract poetry and music, passing through cursing, debating, face pulling etc. Regardless of how basic or sophisticated the channel might be, all communication is for a reason. ForRead more →

You can avoid the tyranny of workplace meetings

We’ve all been there. You down tools, somewhat reluctantly pull yourself away from your desk, and head on over to the conference room for that looming project progress meeting. You take your seat at the table surrounded by your colleagues, and the meeting begins. First, the pleasantries. Followed by the ‘brief’ review of the projectRead more →

‘Tactics without strategy, is the noise before the defeat’, Sun Tzu. For decades, marketing and sales teams have recognized the power of data to drive sales and customer engagement. In the world of communications, PR campaigns are increasingly strategic and developed based on audience insights. Yet, when it comes to internal communications and employee engagement,Read more →

Remote workers are notoriously difficult to engage. And while access to technology can be a major factor, an even bigger issue can be their inability to relate their day-to-day experience to the overall purpose of the business.And in many cases, your remote workers will be the people your customers are coming into contact with, makingRead more →