Strategic Influencer

……and if your communications don’t make your company money or save it money, just don’t do it! It’s the all-too-familiar circular relationship that many IC people can relate to: they believe they are often perceived by senior leaders as not adding value, while many business leaders  don’t understand or really appreciate the actual value ofRead more →

internal communications strategy

Many businesses under-perform because functional department strategies such as communication strategy are misaligned with the overarching business strategy. The misalignment diffuses energy and saps productivity. It’s also avoidable. Last year I went to New Orleans to conduct a special three-hour workshop at the World Conference of the International Association of Business Communicators (IABC). This confirmed myRead more →


First, that wonderful and inarguable fact that everybody involved in Internal Communications knows as well as they know their boss’s name (or should do, anyway):  companies with highly effective IC strategies are likely to outperform their industry peers by a factor of 3.5. That, by any measurement, is a rather amazing return on investment forRead more →


Our brains are not designed to deal with the 21st century workplace. Work practices have changed massively throughout the centuries, but our brains have not. And every organization on the planet has to contend with the challenges this brings, especially towards organizational change. So says Hilary Scarlett, author of Neuroscience for Organizational Change and speakerRead more →

As we near the end of 2016, we invariably focus on our successes over the past year and set out our plans for 2017. With this in mind we invited IABC Fellow and Strategic Internal Communicator Priya Bates of Inner Strength Communication to be our guest contributor to the blog this month. Priya has written about howRead more →