Top Employee Communication Trends & Strategies for 2025
Watch On-demand
Speakers
Andrew Hubbard
Senior Director of Communications, Poppulo
Asha Isaac
Head of Internal Communications and Culture Change Communications Team, London Borough of Tower Hamlets
Ashley Dennison
Founder, CommsConsultants.com
Gary Oxenham
Deputy Head of Internal Communications, KPMG
About this webinar
As we enter 2025, employee communication professionals face a landscape defined by constant change and pervasive uncertainty, both inside and outside the workplace. In this dynamic environment, the future of internal communications in the era of AI has become a highly debated topic.
Join us for an insightful webinar with Andrew Hubbard, Senior Director of Internal Communications at Poppulo, Asha Isaac, Head of Internal Communications and Culture Change Communications Team at the London Borough of Tower Hamlets, Ashley Dennison, Founder at CommsConsultants.com, and Gary Oxenham, Deputy Head of Internal Communications at KPMG, where we’ll explore the evolving landscape of internal communication in 2025. This session will delve into the rapid advancements in AI, automation, and intuitive software that are set to revolutionize how we connect with employees globally.
This webinar is a must-attend for communication professionals who are eager to stay ahead of the curve and ensure their strategies are inclusive and impactful. Don't miss this opportunity to gain valuable insights and practical tips for navigating the future of internal communications.
Register now to learn:
- How AI can supercharge your communication strategies
- Strategies to effectively engage and inspire frontline workers
- The increasing importance of getting leadership communications right
- Why now is the time to foster a more inclusive and connected workplace with two-way communication
- The importance of pushing C-suite leaders to invest in communication technology that delivers better data
Access On-Demand Webinars
How Leading Healthcare Organizations Reach Every Frontline Worker
Ask a hospital's communications team whether last week's safety alert reached every person who needed it—nurses, care assistants, porters, techs, cleaners, kitchen staff—and most can't tell you. The message went out, but who read it is guesswork. That blind spot is the real problem, and it starts with the staff. Most of the people keeping a hospital running have no company email and no desk, so an update reaches them through a manager who remembers to pass it on—or it doesn't reach them at all. When that message is a changed protocol or updated equipment guidance, a missed message is a patient-safety risk you never see. What you'll learn During this session, we'll show how healthcare organizations: Reach every clinical and support worker across hospitals, clinics, home visits, and community sites, without relying on email or a shared device. Deliver shift-relevant safety and compliance alerts with read tracking and must-read acknowledgment. Personalize communications by role, location, shift, and language, so people get only what's relevant to them. Use AI to help staff find the right policy or procedure in seconds. Replace scattered, manager-by-manager messaging with communications every employee receives, whatever their shift or location. Support wellbeing and recognition programs that help retain people in demanding roles. Let ward and department leaders communicate locally while central teams keep governance intact. See who opened and acknowledged each critical message. Watch the on-demand recording now.
Everyone's an IC Pro Now: The New Stakeholder Tension When Every Exec Has AI
Sign-off used to mean a few comments in the margin. Now a routine leadership announcement comes back carrying six sets of detailed, confident, strangely similar feedback—because somewhere between your outbox and theirs, half your stakeholders ran it through an AI. Executives aren't just reviewing comms work anymore. Armed with the same tools, plenty of them now believe they can do it. Stakeholder management was already the hardest part of the job; it wasn't built for reviewers with an assistant that never runs out of opinions. This session is about easing that tension—running a review process that still works, and keeping the final say where it belongs. What you'll learn: How to recognize AI-assisted feedback and weigh it for what it is—directional input, not a rewrite Ground rules for review cycles when every stakeholder has a co-pilot How to push back on machine-made opinion without damaging the human relationship behind it How to keep the final say with IC—not with the loudest AI-assisted opinion Plus: a live audience poll putting the first real numbers on how far this has spread. Bring your worst example. Who it's for: Internal comms leaders and senior practitioners who own the review cycle—and intend to keep it. Watch the on-demand recording now.
How Leading Professional Services Firms Are Modernizing the Employee Experience
In most professional services firms, information is scattered, and valuable time is wasted trying to find it. Company news, policies, business updates, key documents—all in different places, and rarely in the first place you look. Now there's real risk on top of wasted time. Clients are questioning the value of professional advice at the same time AI is raising the stakes on quality and accuracy. As employees increasingly use AI to accelerate their work, firms need to ensure people are working from approved content, trusted knowledge, and the latest policies—not outdated or unofficial information. Keeping people aligned on standards, governance, and current policy is now part of how a firm can protect what it's spent years building. Join us to see how leading firms are building a modern digital workplace that gives employees one personalized place to find company news, documents, policies, people, and business applications—and see what's happening across the wider firm, so they spend less time searching and more time delivering work that clients trust. What you'll learn During this session, we'll show how professional services firms: Give employees a single place to find news, knowledge, policies, applications, and everyday resources. Keep people aligned on the standards, governance, and quality expectations that protect client work. Reach employees wherever they work, across mobile, Microsoft Teams, and digital signage. Make sure people receive only what's relevant to their role, office, or practice area, in their preferred language. Confirm critical updates are seen and acknowledged, with must-read communications and reporting. Connect colleagues across offices and practices, so local teams see the wider firm without losing their own focus. Use AI to help employees find the right policy, procedure, or precedent in seconds. Integrate with Microsoft Teams and Microsoft 365, so communications and knowledge sit inside the tools people already use. Measure real engagement and reach, not just publishing activity. Watch on-demand recording.