Top Employee Communication Trends & Strategies for 2025

Top Employee Communication Trends & Strategies for 2025

January 29, 2025

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Speakers

Andrew Hubbard

Andrew Hubbard

Senior Director of Communications, Poppulo

Asha Isaac

Asha Isaac

Head of Internal Communications and Culture Change Communications Team, London Borough of Tower Hamlets

Ashley Dennison

Ashley Dennison

Founder, CommsConsultants.com

Gary Oxenham

Gary Oxenham

Deputy Head of Internal Communications, KPMG

About this webinar

As we enter 2025, employee communication professionals face a landscape defined by constant change and pervasive uncertainty, both inside and outside the workplace. In this dynamic environment, the future of internal communications in the era of AI has become a highly debated topic.

Join us for an insightful webinar with Andrew Hubbard, Senior Director of Internal Communications at Poppulo, Asha Isaac, Head of Internal Communications and Culture Change Communications Team at the London Borough of Tower Hamlets, Ashley Dennison, Founder at CommsConsultants.com, and Gary Oxenham, Deputy Head of Internal Communications at KPMG, where we’ll explore the evolving landscape of internal communication in 2025. This session will delve into the rapid advancements in AI, automation, and intuitive software that are set to revolutionize how we connect with employees globally.

This webinar is a must-attend for communication professionals who are eager to stay ahead of the curve and ensure their strategies are inclusive and impactful. Don't miss this opportunity to gain valuable insights and practical tips for navigating the future of internal communications.

Register now to learn:

  • How AI can supercharge your communication strategies
  • Strategies to effectively engage and inspire frontline workers
  • The increasing importance of getting leadership communications right
  • Why now is the time to foster a more inclusive and connected workplace with two-way communication
  • The importance of pushing C-suite leaders to invest in communication technology that delivers better data

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The Misalignment Tax: Closing the Strategy–Performance Gap with Comms + HR

The Misalignment Tax: Closing the Strategy–Performance Gap with Comms + HR

Employee use of the word “misalignment” to describe leadership increased 143% last year. Nine in 10 leaders say strategic alignment matters, but less than one in 10 employees feel it. That gap has held for seven years and it’s becoming a bigger, more urgent problem. In a time of constant change, eroding trust, and AI-accelerated everything, misalignment spreads faster, slowing decisions, duplicating effort, distorting priorities, and eroding the bottom line. This is the Misalignment Tax—a silent, compounding drain on productivity, performance, and ultimately profitability. Every organization pays it, unseen and unquantified. In this live webinar, Zora Artis and Wayne Aspland of Clear Leaders share what their latest global research reveals about why alignment fails, what it truly costs organizations, and what it takes to turn around. It is a strategic opening for Communication and HR to lead the fix—together. These functions are uniquely positioned to make it happen, but most aren’t doing so yet.  This session is about changing that. What You’ll Gain: A Clear Understanding : Why the gap persists, and the two paradoxes that sustain it. The AI Multiplier : How AI amplifies clarity in aligned organizations—and chaos in misaligned ones. A Practical Framework : The leadership conversations required to close the gap, and how Comms + HR can shape them. Tangible Actions : Specific moves Communication and HR leaders can initiate immediately. The Research Behind the Session: Zora and Wayne’s research - their third global study - draws on interviews with more than 50 CEOs, Chiefs of Staff, and senior leaders across communication, HR, strategy, and operations - and points to three conversations that determine whether strategy actually moves, or simply sits on a shelf. It also explores the cross-functional enabling work that must happen before any of them can.

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Top Employee Communication Trends & Strategies for 2026

Top Employee Communication Trends & Strategies for 2026

Internal comms is heading into 2026 with more uncertainty about its role than at any point in recent memory. AI is changing the work at speed. Trust is slipping. Managers are stretched thin. Employees are tuning out. And the expectations placed on IC keep widening into work that falls well beyond its traditional scope—often without the structure or support to match. The familiar models aren’t holding, and the function is being pulled into a new order that still isn’t fully defined. 2026 will ask big questions of IC: what it stands for, where it fits, and how it leads through a year marked by uncertainty and shifting expectations. To understand what this means in practice, we’re bringing together four leaders who are working at the sharp end of these changes: Stephanie Cornell, Head of People Communications & Marketing, WPP Annabelle Gordon, Director of Employee Communications, Super Regine Nelson, Director of Internal Communications, Couchbase Stacie Barrett, Former Director of Internal Communications, Domino’s Moderated by Joss Mathieson of Change Oasis, this 60-minute session, including time for your questions, will get into the real pressures facing IC in 2026 and how teams can work through them. Expect to Explore: The shifting identity of internal comms and what it means to play a deeper role in shaping the employee experience Where AI is genuinely changing the work of internal comms, and the risks that emerge when speed increases but understanding doesn’t How IC can work alongside leaders and other functions when old command-and-control habits no longer hold up How IC can rebuild trust and strengthen resilience by creating communication that feels human, transparent, and genuinely meaningful in a year defined by ambiguity The emotional and practical load on IC practitioners, and how to stay steady when you’re communicating through the same uncertainty as everyone else

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IC Measurement Masterclass: Ditch Vanity Metrics to Prove Impact

IC Measurement Masterclass: Ditch Vanity Metrics to Prove Impact

Clicks, opens, and views might look impressive on a dashboard, but they don’t prove whether your communication made a difference. And that doesn’t cut it anymore. Today, especially in the age of AI, internal communicators who can’t demonstrate business impact risk seeing their value questioned by executive leadership. This 45-minute masterclass with Poppulo’s Senior Director of Communications, Andrew Hubbard, will show you how to move beyond vanity metrics and start measuring what really matters: outcomes that align with business goals and prove the strategic value of your internal communications role. Drawing on his leadership at Poppulo, partnerships with leading global companies, and senior comms experience at Rolls-Royce, Santander, and National Grid, Andrew will share hands-on strategies and tactics you can apply immediately to make that impact.  What You’ll Learn Why vanity metrics (opens, clicks, views) fall short and what leaders actually care about Practical methods to measure outcomes: understanding, alignment, behavior change, business results How to link comms measurement directly to organizational goals Using internal benchmarks to track progress and demonstrate continuous improvement Quick-win tools like pre and post campaign surveys to capture impact What You’ll Take Away A framework to shift your measurement approach from outputs to outcomes Confidence to link communications directly to business priorities Inspiration from top organizations already proving their impact Practical steps you can apply immediately to strengthen your IC credibility This is your chance to gain the tools and confidence to demonstrate true impact and elevate your role, before AI forces the question.

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