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The New Convergence:

Co-Creating Employee Experience

Aligning Communications, HR, and IT for Growth in the Next-Gen Workplace

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WHERE

Volkshotel
Wibautstraat 150
1091 GR Amsterdam, Netherlands

WHEN

7 October, 2026
9:00 am - 2:00 pm

*Pop Summit is for senior professionals at organizations with 1k+ employees. This is a limited capacity event. Attendance will be confirmed following registration review.

About Pop Summit Amsterdam

When Communications, HR, and IT operate in separate lanes, they unwittingly create a fragmented employee experience—at a time of historic disconnect. It creates lack of clarity, unnecessary hurdles, and stifles performance.

As we enter an AI-driven, next-gen workplace, this is the cost of misalignment:

  • Fragmentation burdens people. Functions move fast but not together, leaving employees to absorb the cost of conflicting signals and disconnected systems.
  • AI raises the bar for cohesion. The technology increasingly shaping our workplaces doesn't fix existing misalignment. The reality is it amplifies and compounds underlying problems at scale.
  • Disconnect erodes trust. Fragmented expectations drive frustration, lower engagement, and limit the value of new technologies.

But this moment also presents a real opportunity to work differently and cohesively, to start building the experience people expect and the performance they need.

Join us at Pop Summit Amsterdam to explore The New Convergence: How Communications, HR, and IT can shape a next-gen workplace ready for what's ahead.

Speaker Spotlight

Jonathan Phillips

Jonathan Phillips

Co-Founder, Lithos Partners

A former Head of Digital Communications at Coca-Cola, Jonathan has advised NATO, the UK Treasury, and the University of Oxford. He recently co-authored Digital Communications at Work.

Susanne Schuijt

Susanne Schuijt

Senior Internal Communications Advisor

Aon Netherlands

A long-time champion of alignment, Susanne has spent 25+ years turning complex strategy into clear, usable communication, and now leads the way on AI for colleagues across Aon.

Tim Willaert

Tim Willaert

Director of Leadership & Strategy Communications

Ahold Delhaize

Tim advises the CEO and top leadership at Ahold Delhaize, one of the world's largest retailers, with 20+ years shaping how executives communicate and align people with strategy.

Caroline Daly

Caroline Daly

GM Employee Experience

Poppulo

Caroline is a senior leader who turns big ambition into tangible business results. She rallies people behind her strategy, sets the priorities, and drives it through to delivery.

David Walsh

David Walsh

Solutions Engineering Lead

Poppulo

Dave is a highly experienced, trusted technical advisor who connects a customer's goals with the technology to reach them. He is acutely focused on ROI and driving business impact for our customers.

Agenda

9:00 am
Registration & Breakfast: Time to settle in and meet others attending, as we kick off the day.
9:30 am
Welcome to Pop Summit: Opening remarks and setting the context for the day.
9:50 am
Keynote: Few people understand the modern workplace from the inside out like Jonathan Phillips, who has spent 20 years proving that communication done well delivers a double benefit: a better employee experience and a stronger business.

A former Head of Digital Communications at Coca-Cola European Partners and now co-founder of Lithos Partners with Sharon O'Dea, he has advised clients including NATO, the UK Treasury, and the University of Oxford. He is co-author of the newly published Digital Communications at Work: Elevate Employee Engagement and Experience.

Over those years he has seen the same problem in company after company: no one team owns the whole employee experience. IT runs the tools, HR the people side, comms the messaging, and the employee on the receiving end simply finds work harder than it should be. Jonathan has built his career on fixing this, and on showing that better communication is where it starts.
10:40 am
Coffee & Networking
11:00 am
Panel Discussion—Co-Creating the Future of Work: Senior leaders will examine where alignment breaks down today and what it takes for Communications, HR, and IT to move from parallel efforts to coordinated action that improves employee experience and drives performance.
12:00 pm
Inspiration Tour: Practical takeaways to inspire what the future of work could be.
1:00 pm
Lunch & Conversation: Enjoy lunch and continue conversations at your own pace.

See Pop Summit in Action

Watch the highlight reel from Pop Summit London.

Why Attend?

Learn From Real-World Practitioners

Learn From Real-World Practitioners

Hear how leading organizations are rethinking communications, alignment, and activation at scale—what's working, what isn't, and what they'd do differently.

Stay Ahead of the Curve

Stay Ahead of the Curve

Learn how a communications-led approach creates cohesion at scale, transforming silos into shared understanding and a more connected employee experience.

Activate Your Workforce With Agentic AI

Activate Your Workforce With Agentic AI

Explore moving beyond traditional engagement to drive clarity, alignment, and activation—to turn every interaction into a catalyst for performance and growth.

Break the Silos. Elevate the Experience.

Break the Silos. Elevate the Experience.

Agentic AI exposes every gap. Discover how communications-driven cohesion turns fragmentation into activation.

Learn From the Best. Shape What's Next.

Learn From the Best. Shape What's Next.

Build meaningful connections with senior leaders driving transformation—exchange ideas and be part of the conversations that co-create the future of work.

From Ideas to Action. Starting here.

From Ideas to Action. Starting here.

Walk away with fresh perspectives and practical insights to help bridge the gap between strategy and execution, so your organization moves with the speed and confidence that's needed today.

Pop Summit Amsterdam

Venue icon
Volkshotel

Wibautstraat 150

1091 GR Amsterdam, Netherlands

Date icon

7 October, 2026

9:00 am - 2:00 pm

Register for Pop Summit Amsterdam Now!

Pop Summit is for senior professionals at organizations with 1k+ employees. Registrations will be reviewed to ensure the event is the right fit, and attendance will be confirmed following review.

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