Poppulo Guide for IT Buyers
Your IT & Security Questions Answered
Poppulo’s 4,500 customers include many of the most security-conscious companies in the world, in highly regulated sectors, so we know that when evaluating an enterprise software solution, IT leaders need clear answers about security and data protection–as well as integrations, ease of deployment, scalability, and ongoing maintenance.
Here, we outline how we address these issues and more for existing customers, and we’d be delighted answer any questions you might have about what we can do for you. Get in touch here.
“As a CTO myself, I know that security is the backbone of trust in any technology decision. That’s why security is not just a critical feature of our product—it’s a fundamental promise. We’ve built our entire approach around protecting your business, so you can have confidence in us while focusing on what you do best.”
Frank Gauld,
Chief Product & Technology Officer, Poppulo
Enterprise-Grade Security You Can Trust
At Poppulo, security is at the core of everything we do. We understand that protecting your company’s data is non-negotiable, which is why we adhere to the highest security standards in the industry.
Security Essentials
Compliance with Global Standards
Poppulo meets and exceeds industry-leading security frameworks, including ISO 27001, SOC 2 Type II, and GDPR compliance.
Access Controls & Authentication
Support for Single-Sign-On (SSO), Multi-Factor Authentication (MFA) and Role-Based Access Controls (RBAC) ensures that only authorized users can access your data.
Regular Security Audits
Independent penetration testing, vulnerability assessments, and continuous monitoring provide proactive protection.
Data Storage
We know organizations often prefer multiple geographic storage options to meet broader data residency needs, ensuring conformity with regional regulations while Poppulo’s use of co-located data centers, including AWS, allows for a scalable cloud environment with high availability and dependability. AWS also provides computing power, data storage, content delivery, and a wide range of cloud-based services that enable Poppulo to increase the scope of features to be added to the Poppulo platform and ability to deliver them quickly. The AWS and co-located data centers infrastructure is built and managed according to security best practices and standards, including ISO27001 and SSAE16.
Data Encryption
All data is encrypted in transit and at rest using advanced AES-256 encryption, and TLS1.2+.
Seamless Integration with Your Existing Tech Stack
Poppulo is designed to work effortlessly with the platforms and tools your organization already relies on, minimizing friction and maximizing efficiency. We go beyond the extra mile to ensure integration is as seamless––and adapted to your systems––as possible, to avoid the complexities and costs associated with custom development.
Key Integrations
Microsoft 365 Suite
Native Intergrations with Outlook, Teams, SharePoint, and Viva Connections allow for streamlined internal communications and notifications.
Active Directory & Identity Management
Supports integration with Azure AD, Okta, Ping Identity, and other identity providers for seamless user authentication and provisioning.
HRIS & Payroll Systems
Connect easily with leading HRIS platforms to automate user management and data synchronization, ensuring your employee data is always up to date, including any joiners, movers, and leavers.
Digital Signage
Our digital signage solution integrates seamlessly with your existing systems, providing a secure centralized system for both employee and customer communications.
API and Webhooks
Our Integration Framework enables real-time, automated content updates from existing customer data sources and third-party systems, reducing manual effort and ensuring accurate, up-to-date information on digital signage. With flexible update intervals, broad data format support, and customizable display options, it delivers the right information to the right screens at the right time.
Fast, Hassle-Free Deployment
Poppulo is built for ease of set up, ensuring a smooth onboarding process with minimal IT overhead.
Deployment Benefits
Cloud-based SaaS Solution
With Poppulo, there’s no need for on-premise hardware or software installations.
Automated Updates & Compliance Tracking
No need for manual patching or maintenance—our platform is always up to date with the latest security and feature enhancements. Compliance tracking is also built in to reduce security risks and downtime.
User-Friendly Admin Controls
IT teams can easily configure and manage settings, and monitor usage, with an intuitive dashboard.
Ease of Implementation
Standard deployments with Poppulo are usually a very light lift on IT resources. Our productized offerings and integrations ensure that as little custom development is required as possible.
Low-Cost Maintenance & High Scalability
We are acutely aware of the need to minimize any impact on your IT budget and resources, so Poppulo has been designed to deliver an unrivalled enterprise-grade employee communications solution with minimal ongoing IT burden. Ensuring a low total cost of ownership is imperative to any IT team evaluating an employee communications solution.
Minimal IT Involvement Required
Once set up, Poppulo operates with little need for IT intervention.
Enterprise-Scale Performance
Our platform is designed to handle hundreds of thousands of users, and millions of messages without performance degradation, bypassing any limitations placed by Outlook or other competitors on send speeds and volumes. Our employee communications solution reaches 50 million people, more than our primary competitors combined. This figure doesn’t include the hundreds of millions of customer-facing communications on thousands of screens through our digital signage solution.
Support for Growing User Demands
We know that as organisations grow, communication demands will inevitably fluctuate. We deliver a scalable platform that supports growing user demands, integrating with existing IT infrastructure and maintaining performance under heavy loads.
Critical Business Continuity
Uninterrupted operations are critical for any business, so we know questions around continuity will be high on your list of priorities when evaluating an employee communication solution. Continuity is critical to ensuring uninterrupted operations. Reliable communication is essential during disruptions such as system failures, cyber incidents, or natural disasters. Without adequate contingency, employees risk missing critical updates, causing productivity loss, compliance issues, and other operational inefficiencies. You’ll be reassured to know that our record here is exemplary.
High Availability & Reliability
Our 99.9% uptime SLA ensures continuous availability, which Poppulo has exceeded over the last number of years.
Comprehensive Customer Support
Poppulo customers get best-in-class customer support, 24/7 monitoring, and dedicated technical support so we’re always there when you need us.
ROI & Strategic IT Value
Partnering closely with IT teams for so many years, we know you’re likely managing more than enough tech solutions already, consolidation is an imperative, and so it must make good business sense to add to your existing tech stack. That’s where Poppulo comes into its own, in terms of Return on Investment and adding strategic value to IT.
Consolidating resources to cut costs
With Poppulo, you can consolidate different communication channels in your organization—email, digital signage, mobile—into a single platform, lowering costs, minimizing security risks, and reducing management overhead. Our integrated solution also streamlines administration, support and maintenance, easing the overall workload.
Integrating to align with future IT strategy
With Poppulo, you can align your long-term IT strategy and minimize disruption from future technology transitions, ensuring smoother integrations, reducing the need for future platform replacements.
Getting your critical IT messages heard
When you need to get important IT comms about security risks, updates, and best practices to some or all of your company’s workforce, you need to be able to do it quickly, easily, and you need to know that it’s reaching the right people, at the right time. And you need to know that your message is being heard. That’s what Poppulo can do for you. IT can quickly send out alerts regarding new vulnerabilities, phishing attempts, or updates to security protocols, ensuring employees are informed and able to take action. Consistent communication about cybersecurity also reduces the risk of human error, such as employees failing to follow new security
Conclusion
Poppulo provides IT leaders with the security, integration flexibility, and ease of management needed for a seamless and scalable solution. Our commitment to security, enterprise-grade technology, and user-friendly deployment ensures that your organization can confidently implement Poppulo with minimal IT burden and maximum efficiency. We’ve attempted to address the main questions you will have about Poppulo from an IT and Security perspective, but if you’d like a deeper dive or have any specific queries, we’d love to put you in touch with one of our experts. Just let us know here.