Content Marketing Manager, Poppulo

 Christine Kendall

It’s no secret that all employees, regardless of industry or role, rely on timely and accurate information to carry out their jobs and remain aligned with the company’s objectives. However, the task of managing internal communication is no longer confined to a single department or function.

To get employee comms right today, communicators must leverage tools and technology that enable them to effectively reach all workers—which requires expertise from IT departments. And in order for operations teams to effectively oversee the day-to-day activities and processes that drive the organization’s core operations, they must partner with communicators to ensure they’re reaching the right people with the right information.

By combining strengths with IT and Operations, Internal Comms teams can find operational efficiencies and more effectively engage the workforce—all while leveraging the technical expertise of other stakeholders to consolidate existing tools and reduce the workload for all teams.

This whitepaper dives into the key challenges that IT and Operations teams face today, and how developing a partnership with IC can help overcome these challenges, improve operational comms, and drive value for the business.

Guides

Unifying Employee Comms: Why IT, Operations, and Comms Need to Work Together

Employee Comms

Lead Behavioral Scientist, scarlettabbott

Lindsay Kohler

Join us for an enlightening webinar as we delve into the world of strategic communication, exploring the hurdles that individual communicators face, the hurdles that comms teams face, and what it takes to clear those hurdles and deliver best-in-class communications. 

Our expert panel, including Joss Mathieson, CEO at Change Oasis and Lindsay Kohler, Lead Behavioral Strategist at scarlettabbott, will guide you through a thought-provoking discussion that will shed light on the perceived risks that often hold organizations back, including limited budgets, the challenging economic environment, and the fear of individual reputational risk associated with communication missteps. And drawing from the insights gained from our maturity model, our experts will outline key elements that can revolutionize your communication practices. Be prepared to expand your horizons and explore fresh perspectives that will invigorate your approach to communication.

Gain a deeper understanding of the challenges hindering effective communication

Discover strategies and insights that can empower you to conquer common barriers and drive your communication efforts to new heights

Discover real-world success stories and best practices for communication transformation

Webinar

Breaking Down Barriers to Supercharge your Comms

Editorial Director, Poppulo

Tim Vaughan

Great communicators don’t necessarily make great leaders, but brilliant leaders are always superb communicators. That business leaders today must prioritize communication as a critical skillset is beyond debate. We know it from our own worklife experiences and from having witnessed the critical role CEO communication played during the pandemic, in addition to numerous research papers. 

Last year, the global consulting firm McKinsey, published the results of extensive interviews with top CEOs around the world: CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest—and according to co-author 

, communication skill is the thread that runs through everything that the best of the best excels at.

Leaders need to be able to clearly communicate the ambition, vision, and direction of the company; be able to align the organization; mobilize teams through leaders; engage the board; and connect with stakeholders, especially employees—the people who ultimately will deliver on company goals. 

None of this can be accomplished without a prioritized focus on communication. Indeed, recent years have seen the emergence of increased employee expectations of highly visible and engaged leadership communication.

And in these times of rapid and unrelenting change, the need for an organization’s top executives to be visible and to communicate clearly and constantly at every stage of the change process is more critical than ever before—if they want people to change their behaviors and buy into the program.

This guide explores how IC professionals can not only help their CEOs and leadership teams become better communicators, but in doing so, become key trusted advisors for their engagement and relationship with employees.

How to Help Your Leadership Team Become Better Communicators

Leadership

The digital signage industry is growing at an incredible pace, with an 

. It’s clear that businesses today recognize the value of investing in digital signage to reach their target audiences—whether that’s employees, customers, visitors, or anyone on-site.

While already prevalent in public spaces across a variety of industries, digital signage is increasingly being relied on to reach deskless workers. With 

80% of the global workforce being deskless

, digital signage is one of the few ways to engage workers that don’t have access to a smartphone, laptop, or other devices while at work. As a result, businesses in all industries are investing in digital signage to not only transform the way they communicate, but also solve multiple other business challenges and create additional value for employees and customers.

However, with numerous digital signage options available, choosing the right software for your needs can be a daunting task.

The purpose of this guide is to give you a solid understanding of what to look for in digital signage software and how to choose the best solution for your requirements. Whether you’re aiming to engage employees, enhance brand visibility, improve the customer experience, boost sales, or streamline internal communications, the right digital signage software can be a game-changer for your business.

Whitepapers

The Ultimate Guide to Buying Digital Signage Software

ChatGPT got the world talking about artificial intelligence as if it was something new. But if AI was a person, it might be thinking about retirement. It’s been 67 years since the famous “workshop” at Dartmouth College in New Hampshire, where a study of artificial intelligence was based on the premise that “every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it.” But the arrival of ChatGPT is without doubt a historic landmark. 

In tandem with the excitement generated by its launch, ChatGPT also created worry and concerns, including fears that AI platforms would eliminate jobs. This fear spread through many in the internal comms community, just as it did in other sectors. So, with Microsoft’s Bing and Google’s Bard boosting the ranks of generative AI-powered tools— what have we learned? How can companies improve their communications through AI? How can it boost productivity and employee experience? Have those job fears been justified for internal communicators?

This critical functionality is the bedrock for platforms designed and built for IC, like Poppulo—and in that context, generative AI should be best regarded as a (powerful) complementary assistant to what your comms platform enables in the areas that matter most for internal comms.

Download our guide to learn about the latest trends, tips, and best practices for getting the best out of AI for internal comms.

AI-Powered Communication: A Guide for Internal Comms Teams

Join us on November 14 for an insightful webinar that delves into the transformative potential of AI for IC teams, walks you through the AI capabilities within Poppulo Harmony, and more. During the webinar, you’ll learn:

What the current state of AI looks like for IC teams

How to use AI intelligently to improve your workflow and content quality

Tips for implementing AI in a secure, governed way

How AI can help you become a more strategic communicator

How Poppulo AI helps you optimize your comms through AI Content Insights, automatic translations, and more

Poppulo's vision for the future of AI for communicators

Product Webinar: Meet Your Personal AI Comms Assistant

President of North Star Communications Consulting

Mark Dollins

In November 2022, ChatGPT took the world by storm. While Artificial intelligence (AI) has been around for decades, generative AI tools are new, and they’re changing how businesses communicate with their internal and external audiences.

Some IC professionals are excited about the possibilities that AI brings—like streamlining the way we communicate, making content ideation and development more efficient, and identifying trends and insights to impact future strategy. But others are hesitant about the potential ethical implications of AI—as well as the possibility of it eliminating their roles.

 to learn from Mark Dollins, President of North Star Communications Consulting, as he shares what you need to know about leveraging AI for employee communications. You’ll learn:

The current landscape that AI presents for employee communicators

Specific AI tools, their capabilities, and current challenges

How organizations are successfully incorporating AI in their internal comms strategies

Tips for adopting generative AI with an eye toward ethics, compliance, values, and ESG strategies

Benchmark survey data that illustrates current adoption among professional communicators

Harnessing the Power of AI: Best Practices for Internal Communications Teams

More than ever before, businesses require effective internal communication, but effective communication is more challenging now than it ever has been—for several reasons. For one thing, businesses today have hybrid, disconnected, and office-based workers. And not every employee responds to the same communication channel in the same way—everybody is different, with their own preferences.

Businesses are increasingly seeking out a variety of tools to solve often interrelated communications challenges. But this usually means fragmented internal comms tools that just don’t hit the mark with employees. In many cases, this is because of a lack of investment in the right technology or an over-investment in the wrong communications technology.

Selecting the internal comms platform that’s the best fit for your business is a big decision—one that requires a clear understanding of the needs of your business and consideration of many different factors. 

This guide is designed to help you navigate the complex landscape of employee comms software and make informed decisions for your organization. Whether you’re a growing mid-sized business or a large global enterprise, choosing the right communication tools can have a profound impact on your organization’s productivity, employee engagement, and overall success—so it’s critical to make the right choice.

The importance of leveraging an omnichannel solution

The capabilities to look for in a platform

What to look for in a communications partner

The Ultimate Guide to Buying Employee Comms Software

2023 has been another year of uncertainty and continuous change, with most businesses still trying to figure out what the future of work looks like for them.

Coupled with a shifting economic climate and the acceleration of digital transformation, companies have had to undergo enormous transformation to successfully keep up—causing many employees to feel left behind, disconnected from the business, or uncertain of the future.

There is no silver bullet to solve these complex problems. But there is something that is critical to overcoming the myriad of challenges in today’s workplace, and that’s communication: leaders communicating with employees, keeping them in the loop, and leading by example; employees giving feedback and asking questions of leadership; and operational communications to keep people safe and help them do a better job.

So, how are the best in the business approaching employee comms in these challenging times?

Poppulo’s Engage ‘23 conference brought together thousands of people dedicated to improving communications to hear from elite communications professionals from some of the top organizations, including National Grid, Maximus, NatWest, and more. We explored a variety of topics from the benefits of personalization and how to get measurement right, to the value of connecting comms strategy to business initiatives, and how to embrace artificial intelligence.

, or if you’re short on time, we’ve rolled up the key takeaways in this guide.

HARMONY PLATFORM

HARMONY PLATFORM

PRODUCTS

HOW IT WORKS

SOLUTIONS

HARMONY PLATFORM

SOLUTIONS

USE CASES

FEATURED CASE STUDIES

Pax 8

Maximus

Valley Health

INDUSTRIES

INDUSTRY OVERVIEW

INDUSTRIES

FEATURED CASE STUDY

CDK Global

OUR COMPANY

OUR COMPANY OVERVIEW

OUR COMPANY

FEATURED CASE STUDY

CDK Global

RESOURCES

RESOURCES OVERVIEW

RESOURCES

FEATURED CONTENT

The Ultimate Guide to Internal Comms Strategy

The Multi-Million Dollar Impact of Communication on Employee & Customer Experience

Resources

UPCOMING WEBINAR – SEPTEMBER 27TH

Harnessing the Power of AI: Best Practices for Internal Communications Teams

All Resources

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