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Watch this on-demand webinar when our guest Olga Klimanovich shares practical learnings from her hands-on experiences working with a wide range of organizations. The session features tips, takeaways and case studies, including a spotlight on metrics, to use for launching and implementing a strategy that puts you at the top table.
60 minutes
Olga Klimanovich
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
