HR plays a critical role in educating executives and the workforce on the need for both effective communications and key performance indicators (KPIs) to be strategically aligned to the business goals, to reach critical objectives.
This whitepaper will review key definitions and identify key benefits of both. It will also outline creative examples of how to strategically use communications and KPIs to solve real-world issues faced by the organization's executives.
Future trends and approaches are shared along with a reminder of the action steps HR can take to customize both employee communications and KPIs to their organization's strategies, to positively impact engagement.
Julie Cookson
President
Cyber criminality is an enormous and sophisticated business that threatens every organization, big and small. We’ve seen that from hospitals to energy providers, banks, and food suppliers. No company is safe—and employees are one of your highest security risks.
As Internal Communication (IC) teams increase the scope, breadth, and impact of their comms, a fissure is forming between employee experience and IC intent. And it’s getting bigger. There’s a gap between the perceptions of IC and the reality of the employees they communicate with, but with the right strategies, you can start communicating with your employees more effectively—plus have a greater impact on the business.
It might have taken a pandemic to make it happen but, at long last, “experience” is where it’s at.
