Smarter Signage Strategies for Higher Ed –

Join the Session!
Inspired Gear
4 Key Trends in Internal Communication and Employee Engagement in 2021

LEADERSHIP INSIGHTS

4 Key Trends in Internal Communication and Employee Engagement in 2021

About this Leadership insight

Our ability to influence colleagues, leaders, and future employees is a top priority in a time where “likes” leveraging and hashtag harnessing are crucial communications currencies. But today’s world is filled with much more than hashtags – 2020 saw rapid changes due to COVID-19.

Internal communicators had to become master adapters, able to pivot their skillsets in response to seemingly endless challenges and shifts in priority. Even though, in many ways, 2020 was the worst of times, our profession managed to become a shining light in the darkness as we delivered clarity by a trusted source, and fostered hope and togetherness.

In this executive brief, which is based on a Poppulo Bootcamp Presentation by Kevin McDougall, Director of Employee Experience at Gallagher and Tino Fritsch, Global Head of Communications at thyssenkrupp Industrial Solutions, we explore four key trends in internal communication and employee engagement, as well as how you can rise to the challenges they bring.

Authors

Kevin McDougall

Kevin McDougall

Director of Employee Experience

Tino Fritsch

Tino Fritsch

Global Head of Communications

Contributor

Tim Vaughan

Tim Vaughan

Editorial Director, Poppulo

Related content

The IC Pro’s Framework to Beat AI Threats and Secure Your Future

Comms professionals are feeling uneasy about AI. For some, the ease with which it generates content raises questions about the future of communication roles. While most communicators now use it regularly for drafting messages, creating images and brainstorming, the real opportunity lies beyond. To stay irreplaceable we need a bigger shift: from using AI tactically to using it strategically. Used wisely, AI can free us from time-consuming drudgery for higher-value work such as audience insight, creativity, strategic advice and building trust with stakeholders. Often lacking purpose-built tools or big budgets, Internal Communicators may find AI is the breakthrough they have been waiting for, but only if we act now! In this thought-provoking and practical session, Megan Thomas from Buzz Communications will share her AI Skill-Building Framework for Communication Professionals. Based on more than five years of AI experience and research, the framework is the first of its kind, highlighting the skill gaps, risks and opportunities that will define the profession’s future. You will leave with clear actions to strengthen your role and demonstrate the value of Internal Communication in an AI-driven world. Key Takeaways: Why communicators face a now-or-never moment with AI. How to spot AI “tells” and avoid the risk of being replaced. The six AI competencies every communicator must build: from strategy to ethics, data and change leadership. How to use AI to create a more fulfilling and fun career.

WEBINARINTERNAL COMMUNICATIONSEMPLOYEE COMMS
Internal Email Masterclass: Transform Employee Comms in Under 60 Minutes

Email remains the heartbeat of internal communication. But too often, employee inboxes are overloaded with messages that miss the mark: ignored, skimmed, or quickly forgotten. This 45 minute masterclass will show you how to turn employee emails and newsletters into communications people actually want to open, read, and respond to. Andrew Hubbard will share strategies shaped by his communications work at Poppulo and learnings from partnerships with many of the world’s most successful companies — as well as his senior comms experience at Rolls-Royce, Santander, and National Grid. What You’ll Learn How to make the most of email in your channel strategy Optimizing email structure: positioning, length, and mix of articles Personalization and dynamic targeting strategies that make every message count Governance, workflow automation and the impact of language translation How to craft subject lines employees actually open Metrics that matter (beyond opens): CTR, CTA completion, and outcomes that prove value What You’ll Take Away A framework you can apply immediately to your own employee emails Inspiration from what “good” looks like in top organizations Practical, tactical wins you can implement tomorrow The confidence to elevate your newsletters from send to strategic asset

WEBINAREMPLOYEE COMMSMEASUREMENT
AI-Enabled Communication at Scale: The Future of Digital Signage

The way we communicate is changing, and it’s changing rapidly. In this webinar, leaders from Poppulo’s Product and Engineering team unpack the growing role of artificial intelligence in digital signage. From reducing manual content creation and scheduling to enabling proactive maintenance and troubleshooting, AI is making signage smarter, more responsive, and more effective. Learn how Poppulo’s agentic AI platform empowers your digital signage network to adapt, learn, and act in service of your goals with minimum TCO. How AI is reshaping digital signage strategies across industries Why agentic AI is a game-changer for content creation, management, scheduling, analyzing, and more Real-world use cases of AI-enhanced digital signage How to get started with AI in Poppulo

WEBINARDIGITAL SIGNAGE