The Next Level: Global IC Report highlights "The role of being both counsellor and advisor rather than simply that of a skilled communications technician demands greater business acumen, not just for the CCO or senior agency professionals, but for mid-level and junior-level team members who help support these leaders." It is loud and clear that business acumen is a critical capability for communication professionals yet as IC Kollectif and others show it is a gap.
Based on her recent research for "Going beyond engagement: Driving business value of internal communications for the C-Suite" and "Strategic Alignment: How Communicators can Change the Face of Leadership", Zora Artis GAICD SCMP will unpack four non-negotiable capabilities to step up from tactician to strategic advisor.
Take-aways:
60 minutes
Zora Artis GAICD SCMP
CEO
In today’s competitive business landscape, it’s increasingly important to showcase the impact and value of internal communication efforts. IC teams that use data-driven strategies can ensure their communications contribute to business success—and, most importantly, that they have the proof to back it up.
It’s time for a strategic communications reset. Strategic focus is key to company success, yet half of internal comms executives say they don’t strategize to deliver their top priorities.
The debate over the return to the office remains divided, with opinions on whether to return—or in what capacity to return—split across the board. Regardless of whether the return is mandatory or voluntary, it will be doomed if the office experience is subpar. If the in-person environment fails to meet employees’ needs and expectations, it will inevitably lead to low morale and poor engagement, making it difficult to retain and attract top talent.
