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Employees want to have a voice and be heard, respected, and involved. It's something any sensible business leader or communicator should want too. Employees want communication to be open, honest, interactive, trusting and two-way; and they want to know about the business, the reasons behind decisions and the objectives and effects of proposed changes.
These Top Tips will give you the tools to create and nurture the communication environment both you and your employees want in the organization.
You will learn how to create the desired environment characterized by trust, openness, transparency, sharing and engagement – and avoid the negative environment you don’t want: closed, opaque, say-do disconnected and siloed.
The tips will walk you through:
Tim Vaughan
Editorial Director, Poppulo
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
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