The problem of poor line manager communication skills has been identified in several surveys as being the biggest single barrier to successful internal communications.

Instead of looking at the many reasons why this is the case – including lack of training etc. – we outline 5 things internal communicators can do to help line managers improve their ability to communicate what’s important and relevant in their organization.

These include:

  • questions IC professionals should ask themselves before they ask anything of line managers
  • the importance of senior leadership support
  • tackling the issue of training and how it doesn’t have to cost the earth
  • relevant information managers understand