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How can you show the value of what you do if you can't deliver even basic measurement metrics to senior leaders?
We know many internal communicators struggle with measurement, especially how to prove the impact of communication campaigns, and consequently find themselves challenged as a result.
So Poppulo has not only created the world's most sophisticated and powerful measurement software specifically for internal communication practitioners, but we're also creating a suite of brilliantly insightful and practical content in collaboration with leading international experts such as Joanna Hall.
These top tips come from Jo's Poppulo webinar 7 Practical Steps for IC Measurement - which followed publication of the Essential IC Measurement Workbook - and it includes audience mapping, how to define the right measures, and advice on data reporting.
Tim Vaughan
Editorial Director, Poppulo
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
