First in our industry to be responsible AI certified

Learn more →
Inspired Gear
A guide to change management for HR professionals

GUIDES

A guide to change management for HR professionals

About this Guide

According to Gartner, the typical business has undergone five major firmwide changes in the past three years, and 75% expect that number to increase.

Change may be common, but that doesn’t mean knowing how to manage it effectively comes naturally. Too often change decisions are made on high and rolled out without a solid plan and with little thought to how they’ll affect everyone in the organization. The business consultant John Kotter has estimated that approximately 70% of all change projects fail.

That’s why change management is important. Change management is the practice of taking an intentional approach to implementing changes in an organization. It involves thinking through the larger implications of the change, developing a plan for rolling out each stage of it, and making sure there’s active communication with everyone affected throughout the process.

And it’s a process the HR department should be directly involved in. HR can bridge the gap between the high-level strategists behind the change, and the workers who need to embrace it for it to be successful.

Author

Tim Vaughan

Tim Vaughan

Editorial Director, Poppulo

Related content

Reaching Frontline Workers: Two Companies Getting It Right

Frontline employees need the same company news, guidance, and connection as everyone else. Their working day makes that harder. They may be moving between sites, working shifts, serving customers, caring for children, or working in the field. Some have no company email. Some have no work phone. Many have little time to check internal channels. Join Joss Mathieson for a fireside chat with Camille Biau of Babilou Family, an international early-childhood education group with 14,000 employees in 10 countries, and Jessica Nixon of Rightfiber, a U.S. fiber broadband provider that has a dispersed workforce and has just gone through a merger. They will share what they’ve learned about reaching frontline employees, encouraging people to use new channels, and bringing people together during organizational change. What you'll learn: How to get frontline employees onto a new platform, and keep them using it, when nobody's forcing them to How to reach staff who have no work device during their shift How to bring two workforces onto one channel after a merger without either side feeling taken over How to support managers in the field so they aren't the only route to the frontline Who it's for: Internal comms and HR leaders responsible for frontline and shift-based employees, whether you're choosing a platform or trying to get more from the one you have. Register now to hear how two companies are reaching their frontline employees and take away ideas you can put to work in your own organization.

WEBINARINTERNAL COMMUNICATIONSEMPLOYEE COMMS
Beyond the Meeting: The Business Case for Idle Screen Takeovers

This guide explores how organizations can transform idle conference room screens into valuable employee communication channels. By displaying content between meetings—and automatically returning screens to their primary function when needed—businesses can extend the value of existing technology without disrupting workplace workflows. Idle screen takeovers can reinforce strategic priorities, expand campaign reach, promote time-sensitive information, improve meeting readiness, celebrate employee achievements, and deliver location- or audience-specific messages. The guide recommends keeping each screen focused on one clear message with concise copy, strong visual hierarchy, and an appropriate expiration date. The guide also provides a readiness checklist covering technical compatibility, stakeholder roles, content ownership, targeting capabilities, measurement, and governance. It encourages organizations to begin with a focused, low-risk pilot, evaluate its impact, and then scale the program across additional screens and locations.

GUIDESWORKPLACE EXPERIENCE
Poppulo Named a Challenger in the Gartner® Magic Quadrant™ for Intranet Packaged Solutions 2026

Poppulo: Every Employee. Completely Connected. For us, being named a Challenger in the Gartner® Magic Quadrant™ for Intranet Packaged Solutions is about more than a place on a chart. We believe it shows that Poppulo is helping organizations rethink what an intranet can be: the connective center of the employee experience, bringing the information and services people need together in one place and making them part of everyday working life for everyone, wherever they are. “We see a much bigger future for the intranet—one where it sits at the heart of the whole employee experience and touches every employee in a very real and relevant way. That’s the vision we’re pursuing at Poppulo. Being named a Challenger in the Gartner® Magic Quadrant™ is a proud moment for us, and it makes us even more excited about where we can take the intranet—and employee experience—next.” — Ruth Fornell, CEO, Poppulo One Intranet. An Entire Workforce. People do not all work in the same place, use the same devices, or get information in the same way. Someone at a desk checks the intranet or email. Someone on the move uses their phone. Someone on a factory floor, in a hospital, or in a store gets their info from a screen. One way of reaching people simply doesn’t work for an entire workforce. Poppulo gives organizations the breadth to reach employees through intranet, email, mobile, and digital signage, while connecting them to the information and services they need. That means employees can stay informed, find what they need, and get things done in ways that make sense for how and where they work. Built to Challenge. Governed to Be Trusted. Poppulo pioneered integrating AI into the employee experience, but we believed trust had to come first. That is why we became the first company in our sector to achieve ISO/IEC 42001 certification, the global benchmark for responsible AI management. For organizations in highly regulated industries or handling sensitive information, Poppulo's approach to AI has always been governed by rigorous risk controls and independent assessment. We are trusted by more than 10,000 organizations, including more than 40 of the Fortune 100—organizations where governance, security, and accountability are non-negotiable. While Poppulo challenges what an intranet can be, it will always be built on foundations enterprises can trust. What You’ll Find in the Gartner® Report An overview of the Intranet Packaged Solutions market An assessment of vendors based on their Ability to Execute and Completeness of Vision Details on the features and services offered by different providers Insight into how AI, employee services, and frontline communication are changing the market Guidance for organizations reviewing their intranet options Why This Report Matters An intranet is no longer just a desktop website. Organizations need to reach people in offices, hospitals, factories, stores, and other workplaces. They need to share information quickly and make it easy for employees to find answers, complete tasks, and stay up to date. We feel the Gartner® Magic Quadrant™ for Intranet Packaged Solutions gives business, IT, HR, communications, and procurement leaders a way to compare the market and understand what different providers offer. What’s Next for Poppulo Being recognized as a Challenger is an important step for us. It is also a starting point. Poppulo is continuing to build an employee experience that helps every employee find the information, services, and support they need, wherever they work. Our capabilities span AI-powered search and translation, Ask AI, visual workflow tools, employee communications, intranet features, mobile engagement, and digital signage. Together, these tools help organizations share information, answer questions, support employees, and make it easier for people to take action. Because keeping people informed is only the first step. The goal is to help every employee take part and get more done. Ready to Connect Every Employee? See how Poppulo can help your organization connect and engage every employee, wherever they work. Gartner, Magic Quadrant for Intranet Packaged Solutions, Mike Gotta, Helen Poitevin, Alexandra Earl, 29 September 2026. Legal Notice Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.

REPORTSSTRATEGY