
EXECUTIVE BRIEF
Everywhere we look, it’s clear that Artificial Intelligence (AI) is having its breakout moment—especially in the world of work. 2023 has been a pivotal year for the development and adoption of generative AI tools, and we’re only seeing the tip of the iceberg with AI-powered chatbots, like ChatGPT, Microsoft’s Bing, and Google’s Bard.
Many communications professionals are optimistic about the possibilities that generative AI brings and see opportunities for streamlining the way they communicate, improving the content ideation and development process, and identifying trends and insights that can inform future strategies.
However, optimism is also mixed with caution and concerns, specifically around the ethical implications of AI and the potential threat that it poses to internal communication jobs.
We explored today’s current AI landscape for employee communicators in a webinar, Harnessing the Power of AI: Best Practices for Internal Communications Teams with Mark Dollins, President of North Star Communications Consulting. The full webinar is available for you to watch here—but we’ve wrapped up the key takeaways in this executive brief.
Here, we’ll explore how organizations are successfully incorporating AI in their internal comms strategies, tips for adopting AI with an eye toward ethics, compliance, values, and ESG (Environmental, Social, and Governance) strategies, and share some benchmark survey data that illustrates the current AI adoption among professional communicators.
Whether you’re already using AI as part of your comms strategy or you have yet to dive into the AI tools that are available today, keep reading to learn helpful and practical insights on how to leverage AI for employee comms.

Mark Dollins
President, North Star Communications Consulting

Christine Kendall
Content Marketing Manager
Manufacturing and production facilities are operating in an era defined by disruption, labor shortages, supply chain volatility, and rising safety and compliance demands. Leaders are under constant pressure to optimize processes, reduce downtime and rework, improve quality, and engage a workforce that is largely deskless. In this environment, clear, real-time communication isn’t a “nice to have”—it’s mission-critical. Yet production-floor employees are often the hardest to reach. Traditional channels like email, mobile apps, and intranet platforms don’t effectively connect with workers who don’t have access to devices during their shifts. When communication breaks down, so does alignment around KPIs, safety protocols, quality standards, and company goals. Digital signage has become a critical infrastructure layer in modern manufacturing environments. Together, Poppulo and BrightSign® enable manufacturers to deploy secure, scalable, and high-performance digital signage networks across thousands of endpoints. From KPI dashboards and manufacturing execution systems (MES) integrations to safety communications and employee engagement initiatives, this guide explores how manufacturers can leverage enterprise-grade digital signage to drive operational excellence, strengthen culture, and future-proof their production floor communications.
Manufacturing facilities face unique challenges when it comes to driving productivity, safety, and operational efficiency with a primarily deskless workforce—many of which can be addressed with strategically deployed digital signage. From production dashboards and manufacturing execution systems (MES) displays to wayfinding, standard work signage, safety messaging, and general employee communications, digital signage is an effective way to reach all on-site workers, regardless of their roles. That’s why manufacturing organizations around the world rely on Poppulo’s digital signage platform and secure, purpose-built media players from BrightSign® to deliver reliable, real-time information across their facilities. However, starting a new digital signage initiative or optimizing an existing network involves careful planning. In addition to defining integration requirements, you must determine the number and location of screens, the purpose of each endpoint, and the content each zone should display. Mapping out the zones in your facility that require digital signage—and identifying the audience and use case for each—can help define your digital signage footprint and uncover gaps in your current network. The templates included in this guide provide recommendations for endpoint planning across different facility zones, helping you align screen placement with operational goals and communications needs.
Digital signage is one of the most visible technologies on a casino floor. But, done correctly, digital signage can impact casinos in ways guests will never see. Top casinos are using digital signage as an integrated communications network—one that connects guests to experiences, empowers employee communication, andimproves casino operations. Yes, screens can and should be used for promotions, wayfinding, and menuboards. But they can be used for more than that. When used strategically, digital signage becomes more than a promotional tool. It becomes part of your casino’s attention infrastructure, and it can directly impact your bottom-line. Across your property, screens can influence decision-making in real time. They guide guests to amenities. They build anticipation for events. They amplify the excitement of a big win. They ensure staff are prepared before stepping onto the floor. They provide leadership teams with immediate operational insight. This shift in thinking can unlock tremendous value for your property. This guide explores the essential guest-facing and employee-focused applications that top casinos are deploying today to drive engagement, strengthen operational alignment, and unlock the full potential of their digital signage investment.