Director

Megan Thomas

Since the age of time, different generations have had different communication nuances and styles. 

But never before has the workplace had up to five generations working together—due to people working longer before retiring—making employee communications much more complex.

Why? Because each generation tends to interpret communication differently and this can lead to misunderstanding, disagreement, and even conflict. 

So it’s imperative that communicators are aware of the communication nuances, preferences, and styles of the different generations in their workplace and tailor their comms accordingly.

This guide explores these differences and offers advice to workplace communications professionals on how to navigate the preferences and pitfalls of multi-generational comms.

7 Tips for narrowing the gap between generations

How receiving a phone call from older colleagues can be misinterpreted by Millennials

Why the use of ellipses....is seen as passive-aggressive by a younger generation

Which generation is considered to be good connectors in a company

How generational differences are shaped by the significant events of the time people live in

Why it’s dangerous to make assumptions about individuals from a specific generation

Executive Brief

From Boomers to Zoomers: How to Bridge the Generation Gap in Workplace Communications 

Employee Comms

President, Inner Strength Communication Inc.

Priya Bates

It’s been a roller coaster three years for workplace communication professionals, as comms proved to be business critical at a time of great uncertainty and rapid change.

We know that. And we know how much that change has transformed the comms function itself, not only elevating its role but also its wider reach across the business, with greater differentiation between organizational and operational communications.

we know about employee comms in 2022 after the whirlwind of the past few years?

Communicators are busier than they’ve ever been but how are their comms landing with employees? Are perceptions meeting reality, or is there a disconnect? What’s working and what’s not—and most importantly, how do employees feel and what do they want from their workplace comms?

To get answers to these and many more questions, we commissioned independent research to survey over 5,000 employees and Internal Communications professionals earlier this year.

Some of the answers surprised us—and we think they will surprise you as well.

Join us on this webinar where you can be among the first to get exclusive first sight of our research findings and hear expert analysis from award-winning employee communications strategist Priya Bates, to help increase your impact as a communicator.

Webinar

Research Findings from FWI | Poppulo 

Employee Comms: The perceptions, the presumptions, the reality.

Measurement

Content Marketing Specialist

 Christine Kendall

How does a global company operating in markets from the United States of America to Europe, Asia, and Australia, reach and communicate effectively with its 35,000 employees around the world?

How did it adapt to the additional challenges brought on by the Covid-19 pandemic?

This FWI | Poppulo executive brief explores how the pandemic fundamentally changed how Maximus—the US-headquartered government services company—reaches its employees, and how it has evolved communication strategies against this background to successfully connect and engage its dispersed global workforce.

Together with Jared Curtis, Director of Corporate Communications at Maximus, we look at:

How leveraging email, mobile and digital signage is key to connecting its global employees

The top communication challenges at Maximus

The critical role of analytics for effective employee communication

The Secret to Employee Communications at Maximus

Chief Encouragement Officer, Change Oasis; Partner

Joss Mathieson

Group Head of Change and Organisational Development  

Ricardo Troiano

Business Operations Director

Ray Milora

In a world that’s more disrupted than ever, the need to adapt and manage change has evolved into a critical requirement for business. 

Companies that stand still will be left behind, struggling to retain and attract the talented people needed for success. 

This webinar will provide insight and inspiration into how the best companies are rethinking what work is, where it's done, how it's done, and what types of things employees need to get it done.

There are companies out there creating a vibrant and "change-able" culture where their people are thriving through change and doing their best work. A few of those companies are speaking on this webinar.

Join workplace experience and change development leaders from Cisco, Syngenta, and Change Oasis, as they talk through:

Key change challenges of the "never normal"

The top drivers of effective organizational change

How to rethink the employee experience for the future of work

Strategies to enable positive change at work

The role of communications in reshaping employee experience

Rethinking Work – How the Best are Approaching Change

Sean Williams is Vice President and leads the Education and Internal Communications practices at True Digital Communications.

Stacey Smith, who is on the international IC standards task force with Sean, is Senior Counsel and Partner at Jackson Jackson & Wagner

Vice President and leads the Education and Internal Communications practices

Sean Williams

Senior Counsel & Partner, Jackson Jackson & Wagner

Stacey Smith

Sean Williams internationally-acclaimed expert in this vital field for “Measuring Internal Comms: Standards Set!” and Stacey Smith, senior counsel and partner, Jackson, Jackson and Wagner present a webinar on what to measure, why and how in IC.

Sean is an internal communications leader, teacher and researcher, and vice president and practice lead for True Digital Communications. Sean is on the (U.S.) 

Institute for Public Relations Measurement Commission

, and leads the IPRMC task force on emerging standards for internal communication measurement. He also is a member of the executive board of the 

The recommended standards for measuring internal communications

Expert tips and insights to smart measurement

How to apply the standards to your strategic communication planning

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What to measure, why, and how – An ongoing issue in internal communication

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From Boomers to Zoomers: How to Bridge the Generation Gap in Workplace Communications

Employee Comms: The perceptions, the presumptions, the reality.

The Secret to Employee Communications at Maximus

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Solutions

Resources

WEBINAR

What to measure, why, and how – An ongoing issue in internal communication

About this Webinar

Event details

Speakers

Related content

From Boomers to Zoomers: How to Bridge the Generation Gap in Workplace Communications

Employee Comms: The perceptions, the presumptions, the reality.

The Secret to Employee Communications at Maximus

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