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Recent Willis Towers Watson research confirms what communicators already know: employees not sitting in the head office do tend to be less engaged. That’s why communicating effectively in the workplace is vital.
The good news is internal communicators can tackle and improve overall communications. In this guide, we provide practical tips and takeaways you can use to build a strategy to engage your diverse workforce.
Key takeaways:
Tim Vaughan
Editorial Director, Poppulo
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
