Change. It’s second nature to us. No generation of employees has undergone more fundamental shifts in their professional and personal lives than we all have.
Economic, financial, and public health crises have altered our companies and our consciousness. The fallout will continue to shape our lives and workplaces for years to come. From these and other transformations, we’ve seen communications flood our screens with emails, chats, videos, newsletters, apps, and more.
Where has all this chaos led us? The answer is unclear.
That’s why communications leaders—that’s every leader in the organization— need to fundamentally change their approach to communicating with their people.