Crisis communication plans: What we can learn from airplane pilots

How a business reacts to a developing crisis will be determined by the decisions made by its people. Communication consultant and coach Rob Shimmin identifies six ‘human-factor’ stages he’s observed through his crisis management career. As a keen pilot he’ll draw corporate parallels to decisions made in just two minutes of crisis facing a P51 Mustang pilot. Communicators, strategists and anyone interested in the behavior of humans under pressure will improve their response to future crises by joining this webinar.

Take-aways:

• Why not all crises are immediately obvious
• People revert to type under pressure
• Why optimism will kill you faster than pessimism