Inspired Gear

Meet Poppulo AI: Your personal comms assistant.

Learn More

Poppulo
Driving Employee Experience: The critical role of internal communications
WHITEPAPERS

Driving Employee Experience: The critical role of internal communications

About this Whitepaper

Optimizing engagement and employee experience is a priority for organizations of all sizes everywhere these days for very good and sound reasons.

They influence how someone feels about the company they work for right through their tenure and how they speak about it – and recommend it, or not – to others after they leave. And they really influences the bottom line.

With communications being key to both engagement and employee experience, we set out to investigate how comms are conducted by IC teams and how they resonate with employees.

We've conducted a unique piece of research in the US and Europe and this week publish the results in conjunction with this new white paper that covers:

  • The focus on meaning-making in the modern workplace
  • The new era of human-centric employee experience
  • How and why communication is a key piece of the puzzle
  • The shared comms experience of employees across diverse industries
  • How four generalized employee personas have emerged

Authors

Deepa S. Reddy, PhD

Deepa S. Reddy, PhD

Lead Cultural Anthropologist

Ananya Roy

Ananya Roy

Consultant

Related content

Strategies for Improving the Guest and Customer Experience

Strategies for Improving the Guest and Customer Experience

Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.

Customer Comms
A Year in Review: Looking Back on 2023’s Communication Trends

A Year in Review: Looking Back on 2023’s Communication Trends

With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.

Employee Comms
Revolutionizing Internal Communication: How Maximus Embraced the Power of AI

Revolutionizing Internal Communication: How Maximus Embraced the Power of AI

Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.

Employee Comms