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You can't succeed - or prove your success - without communication measurement
Using focus groups, surveys and executive interviews to improve your communications and move from ‘order taker’ to ‘strategic counselor’.
Great communication starts with listening - to your audience, your leaders, and your managers. It is also about using insights from channel metrics to see how your audience actually interacts with your messages.
In this practical session, noted communication measurement expert Cindy Crescenzo will show you how to take the mystery out of employee engagement measurement.
Practical advice and key takeaways:
This webinar was recorded before Newsweaver evolved to Poppulo.
CINDY CRESCENZO
Communications Specialist
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
