
Recalibrating Comms to Achieve More in 2023
Insights from Gallagher State of the Sector
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Since the age of time, different generations have had different communication nuances and styles.
But never before has the workplace had up to five generations working together—due to people working longer before retiring—making employee communications much more complex.
Why? Because each generation tends to interpret communication differently and this can lead to misunderstanding, disagreement, and even conflict.
So it’s imperative that communicators are aware of the communication nuances, preferences, and styles of the different generations in their workplace and tailor their comms accordingly.
This guide explores these differences and offers advice to workplace communications professionals on how to navigate the preferences and pitfalls of multi-generational comms.
Key takeaways include:
Megan Thomas
Director
Insights from Gallagher State of the Sector
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2023 will be the year for internal communication professionals to establish new norms for how they communicate to help shape the post-pandemic workplace culture. But what are the top trends that will guide internal comms strategy over the next year—and what can internal communicators do to better support employees in today’s changing workplace?