How Booz Allen Hamilton developed a strategic and integrated IC function throughout their organization

Navigating change within an organization can be a daunting task, fraught with challenges such as resistance from employees, communication breakdowns, and the complexity of implementing new technologies. These obstacles can hinder progress and make it difficult to achieve strategic goals. However, with the right approach and tools, these challenges can be transformed into opportunities for growth and innovation.

Internal communicators are at the heart of their organizations, connecting all the dots, bringing cohesion to whatever chaos the world introduces, and ultimately moving their companies forward. Simply put, IC is crucial, and therefore, communicators are constantly busy. In that rush to ensure effective employee communications, we've found that communicators are spending less time thinking strategically about their own careers. That's why we want to set aside time to talk about how to advance your career in IC—while at the same time ensuring the steps you take are beneficial for your organization.

As we enter 2025, employee communication professionals face a landscape defined by constant change and pervasive uncertainty, both inside and outside the workplace. In this dynamic environment, the future of internal communications in the era of AI has become a highly debated topic.