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Here are two seemingly contradictory truths: Internal communications are vitally important to every organization. Internal communications are not as valued as they could or should be in many organizations.
That’s particularly true in the financial industry, where various roadblocks including old ways of thinking, a stringent regulatory environment and executives misunderstanding or not appreciating the benefits of internal communications can make meeting business goals through communication more difficult.
However, the reality is that internal communications are just as important – if not more so – within financial organizations. The financial industry is in a period of rapidly adapting to new, never-before encountered customer expectations and demands, which require a focused, well-informed workforce to meet. In this Whitepaper:
Kevin Ivers
Communications Specialist
In recent years, employee communicators have taken center stage, navigating through periods of uncertainty and redefining the employee experience in an era where the traditional “workplace” is evolving rapidly.
Artificial Intelligence (AI) is inescapable these days. You’ve no doubt heard a ton of noise around what AI—specifically generative AI—means for the future of work. Tools like ChatGPT for text generation and Midjourney for image generation are changing the way that people do their jobs.
Employee communications teams face several barriers that hold them back from making decisions on how to effectively reach their employees. Many of these barriers can be tied back to human behavior, the expectations of employees today, uncertainty in business, limited resources, and the fear of messing up. And often, these barriers prevent communicators from making the right decisions about communications strategy—or even making any decision at all.
