How HR can best track their employee communication KPIs

To strengthen and maintain HR's position at the top table, we must thoroughly understand data that impacts the company’s goals and affects the most valuable resource — the workforce. Today’s dynamic technology provides myriads of options, so choosing the right key performance indicators, or KPI’s is critical.

Software dashboards capture, measure and interpret data and offer real-time access that is easy-to-read and understand. HR is then equipped with the compelling, valid information required to connect key business goals with executive and workforce needs.

KPI’s collected serve as a baseline to build, measure and improve employee communications which has been proven to tie directly to positive engagement. This User Guide will define and discuss common KPI’s, review the importance and challenges of using KPI’s and offer solutions to design, customize and incorporate KPI’s into your organization.