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To strengthen and maintain HR's position at the top table, we must thoroughly understand data that impacts the company’s goals and affects the most valuable resource — the workforce. Today’s dynamic technology provides myriads of options, so choosing the right key performance indicators, or KPI’s is critical.
Software dashboards capture, measure and interpret data and offer real-time access that is easy-to-read and understand. HR is then equipped with the compelling, valid information required to connect key business goals with executive and workforce needs.
KPI’s collected serve as a baseline to build, measure and improve employee communications which has been proven to tie directly to positive engagement. This User Guide will define and discuss common KPI’s, review the importance and challenges of using KPI’s and offer solutions to design, customize and incorporate KPI’s into your organization.
Julie Cookson
President
In recent years, employee communicators have taken center stage, navigating through periods of uncertainty and redefining the employee experience in an era where the traditional “workplace” is evolving rapidly.
Artificial Intelligence (AI) is inescapable these days. You’ve no doubt heard a ton of noise around what AI—specifically generative AI—means for the future of work. Tools like ChatGPT for text generation and Midjourney for image generation are changing the way that people do their jobs.
Employee communications teams face several barriers that hold them back from making decisions on how to effectively reach their employees. Many of these barriers can be tied back to human behavior, the expectations of employees today, uncertainty in business, limited resources, and the fear of messing up. And often, these barriers prevent communicators from making the right decisions about communications strategy—or even making any decision at all.
