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How does a global company operating in markets from the United States of America to Europe, Asia, and Australia, reach and communicate effectively with its 35,000 employees around the world?
How did it adapt to the additional challenges brought on by the Covid-19 pandemic?
This Poppulo executive brief explores how the pandemic fundamentally changed how Maximus—the US-headquartered government services company—reaches its employees, and how it has evolved communication strategies against this background to successfully connect and engage its dispersed global workforce.
Together with Jared Curtis, Director of Corporate Communications at Maximus, we look at:
Christine Kendall
Content Marketing Manager, Poppulo
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
