
GUIDES
Internal communication plays a strategic role in the change management process, increasing stakeholder engagement, to reducing risk, and accelerating the reshaping of complex, dynamic healthcare systems. In this 'how to guide' you will learn how internal communication can drive organizational change.
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Tim Vaughan
Editorial Director, Poppulo
In most professional services firms, information is scattered, and valuable time is wasted trying to find it. Company news, policies, business updates, key documents—all in different places, and rarely in the first place you look. Now there's real risk on top of wasted time. Clients are questioning the value of professional advice at the same time AI is raising the stakes on quality and accuracy. As employees increasingly use AI to accelerate their work, firms need to ensure people are working from approved content, trusted knowledge, and the latest policies—not outdated or unofficial information. Keeping people aligned on standards, governance, and current policy is now part of how a firm can protect what it's spent years building. Join us to see how leading firms are building a modern digital workplace that gives employees one personalized place to find company news, documents, policies, people, and business applications—and see what's happening across the wider firm, so they spend less time searching and more time delivering work that clients trust. What you'll learn During this session, we'll show how professional services firms: Give employees a single place to find news, knowledge, policies, applications, and everyday resources. Keep people aligned on the standards, governance, and quality expectations that protect client work. Reach employees wherever they work, across mobile, Microsoft Teams, and digital signage. Make sure people receive only what's relevant to their role, office, or practice area, in their preferred language. Confirm critical updates are seen and acknowledged, with must-read communications and reporting. Connect colleagues across offices and practices, so local teams see the wider firm without losing their own focus. Use AI to help employees find the right policy, procedure, or precedent in seconds. Integrate with Microsoft Teams and Microsoft 365, so communications and knowledge sit inside the tools people already use. Measure real engagement and reach, not just publishing activity. Join us at 10am ET | 3pm BST | 4pm CEST
Digital signage is what people see. Connected experiences are what they remember. Inspired by our participation in the Avixa Retail Experience at InfoComm, this webinar explores what it really takes to create digital signage that drives outcomes—not just attention. We'll look beyond the display itself to uncover the connected ecosystem that powers exceptional experiences. From content strategy and AV technology to data, analytics, and system integrations, you'll learn how each piece contributes to creating environments that are more engaging, more measurable, and ultimately more valuable. While the examples come from retail, the lessons extend far beyond the sales floor. Whether you're designing experiences for employees, students, patients, guests, or shoppers, you'll learn how to adapt the strategies and innovations behind today's most engaging retail environments to better connect with your own audiences—and drive meaningful outcomes for your organization. You'll Walk Away With: Insight into the ecosystem requirements behind successful, innovative digital signage experiences Strategies for applying retail innovations across any vertical Practical ways to create more engaging, measurable experiences
Ask a hospital's communications team whether last week's safety alert reached every person who needed it—nurses, care assistants, porters, techs, cleaners, kitchen staff—and most can't tell you. The message went out, but who read it is guesswork. That blind spot is the real problem, and it starts with the staff. Most of the people keeping a hospital running have no company email and no desk, so an update reaches them through a manager who remembers to pass it on—or it doesn't reach them at all. When that message is a changed protocol or updated equipment guidance, a missed message is a patient-safety risk you never see. What you'll learn During this session, we'll show how healthcare organizations: Reach every clinical and support worker across hospitals, clinics, home visits, and community sites, without relying on email or a shared device. Deliver shift-relevant safety and compliance alerts with read tracking and must-read acknowledgment. Personalize communications by role, location, shift, and language, so people get only what's relevant to them. Use AI to help staff find the right policy or procedure in seconds. Replace scattered, manager-by-manager messaging with communications every employee receives, whatever their shift or location. Support wellbeing and recognition programs that help retain people in demanding roles. Let ward and department leaders communicate locally while central teams keep governance intact. See who opened and acknowledged each critical message. Join us at 10am ET | 3pm BST | 4pm CEST