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Connecting and engaging desk-based office workers is hard enough, but what about manufacturing and other hard-to-reach employees? How do you engage workers who spend their time on the factory floor or production line, disconnected from mainstream internal comms channels?
Kyle Gillis faced that challenge with Magna International. He takes us through his experience of using social media to engage disconnected workers in a global manufacturing corporation with 172,000 employees at 400 locations in 28 countries.
Kyle Gillis
Corporate Communications Specialist with Magna International
In recent years, employee communicators have taken center stage, navigating through periods of uncertainty and redefining the employee experience in an era where the traditional “workplace” is evolving rapidly.
Artificial Intelligence (AI) is inescapable these days. You’ve no doubt heard a ton of noise around what AI—specifically generative AI—means for the future of work. Tools like ChatGPT for text generation and Midjourney for image generation are changing the way that people do their jobs.
Employee communications teams face several barriers that hold them back from making decisions on how to effectively reach their employees. Many of these barriers can be tied back to human behavior, the expectations of employees today, uncertainty in business, limited resources, and the fear of messing up. And often, these barriers prevent communicators from making the right decisions about communications strategy—or even making any decision at all.
