EXECUTIVE BRIEF
Improving the Employee Experience Through More Effective Communications
About this Executive Brief
It’s not surprising that so many organizations today are focusing heavily on employee experience, because they know it’s critical for so many things that are critical to success: acquiring and retaining talent and ultimately directly influencing the customer experience.
The link between happy and productive employees and happy customers has never been clearer: the employee experience determines what the experience will be for customers. Fact.
According to the 2021 Willis Tower Watson global survey, employee experience has become a priority for more than 90% of organizations —but many find it difficult to deliver the experience they know their people need and expect.
In this executive brief, based on a webinar in partnership with Victoria Dew, the CEO of Dewpoint Communications, we explore what makes it hard to deliver a good employee experience and how employee communications can help.
Author
Christine Kendall
Content Marketing Manager, Poppulo
Contributor
Victoria Dew
CEO
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