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It’s not surprising that so many organizations today are focusing heavily on employee experience, because they know it’s critical for so many things that are critical to success: acquiring and retaining talent and ultimately directly influencing the customer experience.
The link between happy and productive employees and happy customers has never been clearer: the employee experience determines what the experience will be for customers. Fact.
According to the 2021 Willis Tower Watson global survey, employee experience has become a priority for more than 90% of organizations —but many find it difficult to deliver the experience they know their people need and expect.
In this executive brief, based on a webinar in partnership with Victoria Dew, the CEO of Dewpoint Communications, we explore what makes it hard to deliver a good employee experience and how employee communications can help.
Christine Kendall
Content Marketing Manager, Poppulo
Victoria Dew
CEO
The internal communications landscape is always evolving—and the trajectory for this year is no different. For 15 Years, Gallagher’s State of the Sector report has offered valuable insight into the internal communication and employee engagement landscape, documenting its evolution and providing a way for organizations everywhere to benchmark their comms strategies.
Deskless workers make up 80% of the global working population. But the need to communicate and engage this segment of the workforce has often been overlooked by business leaders compared to office workers, despite the fact that they make up the vast majority of the world’s workforce.
Effectively reaching students, faculty, staff, and alumni is a challenge many educational institutions face. But it’s also a challenge over 100 campuses around the globe solve every day with Poppulo.
