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It’s not surprising that so many organizations today are focusing heavily on employee experience, because they know it’s critical for so many things that are critical to success: acquiring and retaining talent and ultimately directly influencing the customer experience.
The link between happy and productive employees and happy customers has never been clearer: the employee experience determines what the experience will be for customers. Fact.
According to the 2021 Willis Tower Watson global survey, employee experience has become a priority for more than 90% of organizations —but many find it difficult to deliver the experience they know their people need and expect.
In this executive brief, based on a webinar in partnership with Victoria Dew, the CEO of Dewpoint Communications, we explore what makes it hard to deliver a good employee experience and how employee communications can help.
Christine Kendall
Content Marketing Manager, Poppulo
Victoria Dew
CEO
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