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A good starting point is hearing how others have achieved what internal communicators must do these days: become strategic advisors, get measurable results and prove business value. And in the process transform their position and perception within their organization.
Following the success of Jim Shaffer's last Poppulo webinar on “How to measure success in business as a Strategic Advisor” this time he will take us through a fascinating journey of real-life stories to help employee communicators get to where they need to be.
Jim provides insights into real clients in real companies who became valuable strategic advisors, improved on-time delivery and product quality, reduced accidents, increased productivity - but who originally didn’t know where to begin their journey.
What you will learn during this session:
Jim Shaffer
Leader
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
