The past few years have forced a permanent transformation in the hospitality industry, which introduced multiple challenges. The combination of travel restrictions and the proliferation of online lodging options presented a seemingly insurmountable challenge.
But with the easing of restrictions and the renewed guest desire for a predictable, reliable hotel experience, the return to travel is here and properties need to be ready to capitalize on this historic opportunity.
To capitalize, properties must offer a guest experience that surprises and delights. Through a combination of intuitive digital signage experiences and consistent service delivered by highly engaged and informed associates.
To learn how your property can win the race for new guests, retain existing guests, and deliver lasting brand loyalty with an integrated communications solution, download this guide.
Christine Kendall
Content Marketing Manager, Poppulo
In today’s competitive business landscape, it’s increasingly important to showcase the impact and value of internal communication efforts. IC teams that use data-driven strategies can ensure their communications contribute to business success—and, most importantly, that they have the proof to back it up.
It’s time for a strategic communications reset. Strategic focus is key to company success, yet half of internal comms executives say they don’t strategize to deliver their top priorities.
The debate over the return to the office remains divided, with opinions on whether to return—or in what capacity to return—split across the board. Regardless of whether the return is mandatory or voluntary, it will be doomed if the office experience is subpar. If the in-person environment fails to meet employees’ needs and expectations, it will inevitably lead to low morale and poor engagement, making it difficult to retain and attract top talent.
