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The world has changed. It used to be that the primary goal of internal communication teams was to manage the flow of information between the business and its employees.
Employee engagement is becoming a greater priority for many organizations, and IC teams are challenged with many tasks, ultimately driving employee retention.
This guide will help you learn what an omnichannel communications strategy looks like and how you can improve employee retention by overcoming unique challenges and reaching your workforce more effectively.
You will learn:
Mic Wilborn
Director of Content Marketing, Poppulo
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
