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Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
To dig into what makes an excellent guest and customer experience today, and how retailers and hotels can leverage digital signage for optimal CX at their store or property excellent, Poppulo hosted a webinar with two of industry experts—Kelly Parisi, Director of Product Marketing, and Kristy Alexander, Senior Business Value Engineer—where they shared tips and best practices from their experience. You can watch the webinar on-demand now.
This guide will dive into the key takeaways from the webinar, including:
Christine Kendall
Content Marketing Manager, Poppulo
Kelly Parisi
Director of Product Marketing
Kristy Alexander
Senior Business Value Engineer
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
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