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As a global 36,000-person services provider specializing in managing government-sponsored programs, Maximus has always understood that employee communication is critical to success. But throughout their comms journey, they’ve faced challenges related to communicating with its diverse, global workforce, as well as sharing information throughout the pandemic and finding ways to prove the value of investing in comms.
Over time, the Internal Communications (IC) team—led by Jared Curtis, Director of Communications—has overcome these challenges with Poppulo Harmony.
By leveraging the full capabilities of the Harmony platform, the team has continued to innovate and integrate internal comms with a broader workplace experience initiative.
In this guide, we explore how Maximus achieved communications success, plus how they linked comms with business initiatives to deliver value across the organization.
Christine Kendall
Content Marketing Manager, Poppulo
In recent years, employee communicators have taken center stage, navigating through periods of uncertainty and redefining the employee experience in an era where the traditional “workplace” is evolving rapidly.
Artificial Intelligence (AI) is inescapable these days. You’ve no doubt heard a ton of noise around what AI—specifically generative AI—means for the future of work. Tools like ChatGPT for text generation and Midjourney for image generation are changing the way that people do their jobs.
Employee communications teams face several barriers that hold them back from making decisions on how to effectively reach their employees. Many of these barriers can be tied back to human behavior, the expectations of employees today, uncertainty in business, limited resources, and the fear of messing up. And often, these barriers prevent communicators from making the right decisions about communications strategy—or even making any decision at all.
