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Research by Accenture's Dr.Tchicaya Robertson and Dr. Kelly Monahan shows that COVID-19 has thrown the workplace into a state of flux and definite trends have emerged. How organizations understand and adjust their processes and behaviors to deal with this evolving situation will impact their ability to meet the challenges of the pandemic.
Employers can’t magically erase the consequences of COVID-19, but they can generate employee trust during these turbulent times. According to Monahan and Robertson, employers who communicate well, protect employees’ health, and support remote work will all gain higher levels of trust, a key foundation stone for employee engagement.
This guide gives practical advice on how organizations can best serve their people in these times and highlights the benefits of doing so.
Tim Vaughan
Editorial Director, Poppulo
Tchicaya Ellis Robertson, Ph.D.
Senior Principal
Kelly Monahan, Ph.D.
Lead Talent Researcher, Senior Principal
This time last year, we were talking about a possible return to “business as usual”. A year later, “unusual” has become the name of the game as the workplace continues to undergo unprecedented change.
Today’s uncertain economic outlook and fast pace of change mean that businesses must continue transforming to keep up, and for most companies, HR and Transformation teams play a critical role in managing the necessary changes.
Successful business executives know the value and benefits of having great employee communications. It shapes the culture of an organization, impacts productivity, and influences employee engagement.
