Research by Accenture's Dr.Tchicaya Robertson and Dr. Kelly Monahan shows that COVID-19 has thrown the workplace into a state of flux and definite trends have emerged. How organizations understand and adjust their processes and behaviors to deal with this evolving situation will impact their ability to meet the challenges of the pandemic.
Employers can’t magically erase the consequences of COVID-19, but they can generate employee trust during these turbulent times. According to Monahan and Robertson, employers who communicate well, protect employees’ health, and support remote work will all gain higher levels of trust, a key foundation stone for employee engagement.
This guide gives practical advice on how organizations can best serve their people in these times and highlights the benefits of doing so.
Tim Vaughan
Editorial Director, Poppulo
Tchicaya Ellis Robertson, Ph.D.
Senior Principal
Kelly Monahan, Ph.D.
Lead Talent Researcher, Senior Principal
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