In his October 2017 Poppulo webinar, Jim Shaffer, business advisor, leadership coach, and leader of the Jim Shaffer Group, focused on one of the biggest challenges facing internal communications: countering perceptions of being cost centers rather than adding value; drivers of activity instead of business results.
Jim showed participants how to shift the internal communications role from cost center to value center where "the gain we create is larger than the cost to create the gain".
We have extracted these Top Tips from his webinar, and they include great advice on including leaders, reaching out to mentors, selecting change projects for success, and how to do a value to cost assessment.
Tim Vaughan
Editorial Director, Poppulo
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The debate over the return to the office remains divided, with opinions on whether to return—or in what capacity to return—split across the board. Regardless of whether the return is mandatory or voluntary, it will be doomed if the office experience is subpar. If the in-person environment fails to meet employees’ needs and expectations, it will inevitably lead to low morale and poor engagement, making it difficult to retain and attract top talent.
