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If you have grappled with the challenges of successfully communicating and engaging non-desk employees – including not wired, work in shifts and speak different languages – you won’t want to miss this webinar.
Laura will share how she worked with the new leadership team to improve engagement when over 80% of them are non-desk workers and do not have access to computers or email at work.
Take-aways
Laura Barbour
European Employee Engagement Manager, Formica Group Europe
Hotels and retailers constantly seek ways to gain a competitive edge and foster strong and long-lasting customer relationships—so a laser-like focus on the customer experience (CX) can ultimately differentiate the best from the rest.
With a renewed focus on aligning employees to business goals to combat the impact of the “Great Resignation,” the introduction of generative AI tools, the constant need to do more with less, and the increase in change and leadership communications, 2023 held a lot of challenges for IC teams.
Artificial Intelligence (AI) has officially made its debut, sparking inspiration, innovation, and hesitation among internal communicators. While many IC professionals are fearful of the potential consequences of AI, the team at Maximus sees it as an opportunity to push the boundaries of internal comms.
