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Reaching Frontline Workers: Two Companies Getting It Right

Reaching Frontline Workers: Two Companies Getting It Right

October 20, 2026
45 Minutes

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Speakers

Jessica Nixon

Jessica Nixon

Public Relations Manager, Rightfibre

Camille Biau

Camille Biau

Director of Communications, Babilou Family

Joss Mathieson

Joss Mathieson

Founder and Chief Encouragement Officer, Change Oasis

About this webinar

Frontline employees need the same company news, guidance, and connection as everyone else. Their working day makes that harder.

They may be moving between sites, working shifts, serving customers, caring for children, or working in the field. Some have no company email. Some have no work phone. Many have little time to check internal channels.

Join Joss Mathieson for a fireside chat with Camille Biau of Babilou Family, an international early-childhood education group with 14,000 employees in 10 countries, and Jessica Nixon of Rightfiber, a U.S. fiberbroadband provider that has a dispersed workforce and has just gone through a merger.

They will share what they’ve learned about reaching frontline employees, encouraging people to use new channels, and bringing people together during organizational change.

What you'll learn:

  • How to get frontline employees onto a new platform, and keep them using it, when nobody's forcing them to
  • How to reach staff who have no work device during their shift
  • How to bring two workforces onto one channel after a merger without either side feeling taken over
  • How to support managers in the field so they aren't the only route to the frontline

Who it's for:

Internal comms and HR leaders responsible for frontline and shift-based employees, whether you're choosing a platform or trying to get more from the one you have.

Register now to hear how two companies are reaching their frontline employees and take away ideas you can put to work in your own organization.

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