Communicating in a people-centric way: HR’s role
Access Guide
About this Guide
We live in a world where we are inundated with communications. At work, we receive on average between 125-150 emails per day. While a lot is said about “noise” with respect to too many or too frequent communications in the workplace, the real downside to employee communications that are not appropriately targeted or timed is that HR actions are not acted upon, key information is not relayed on time and as a result employees feel misinformed and disengaged in the company’s overall direction and strategy.
So the question is: how can HR partner with colleagues in Internal Communications to communicate in a people-centric (focused, timely, personalized communications that contribute to an open and transparent culture) way?
This guide will help you communicate effectively to busy, distracted and overwhelmed employees so that they:
- Know what’s going on when it matters the most
- Receive information that is relevant and personalized to their role, interests and preferences
- And act on what is asked of them in a timely way
Related Content
The AI Toolkit for Internal Communications
Internal communication is under real pressure. IC teams are expected to support leaders, shape culture, and deliver relevant, personalized communication to an increasingly diverse audience—all while operating at greater speed and scale than ever before. AI arrives at the right moment. It doesn’t replace communicators; it elevates them. Applied well, AI sharpens the fundamentals of effective communication: diagnosing issues, shaping the narrative, guiding leaders, and delivering messages that connect people to purpose and progress. At its best, AI accelerates drafting, adapts content for different formats, improves accessibility, and surfaces insights about what’s landing. Without governance, though, it can create noise or risk. The opportunity for IC teams is to bring AI in thoughtfully, with governance and human judgment at the center. This guide shows how to do exactly that. Inside, you’ll find practical guidance on when to use AI, where humans remain essential, how to establish guardrails, how to prompt effectively, and how to scale AI responsibly across channels and teams.
The Poppulo Guide for IT & Security Buyers
Clear answers on security, data protection, integrations, deployment, AI governance, and enterprise scalability.
The Ultimate Guide to Employee Communication Goals and KPIs for HR Management
When communication is clear, consistent, and grounded in purpose, HR becomes one of the most powerful drivers of culture and performance. But that only happens when people understand what’s being asked of them—and feel connected to why it matters. This guide is for HR professionals who want to align their communication strategy with the things that matter most: engagement, retention, wellbeing, and trust. It brings together practical thinking, real-world insight, and clear guidance on how to measure what’s working—and where to adjust. From AI and analytics to channel strategy and message design, we explore how to build a communication approach that supports your people and delivers real impact. Inside the Guide How leadership, HR, and internal comms can align to shape culture The impact of AI on HR communication and KPI strategy Why multichannel messaging matters—and how to do it well The KPIs that help HR teams track progress, improve clarity, and build trust A practical framework for building a people-first comms strategy How analytics can help you learn what’s landing and where to improve Smart communication means making every message count. This guide shows you how to do it.